FAQ
Questions about sending with Kontakt Express Services
Answers to the questions people ask before they send a shipment. If yours isn’t here, call or WhatsApp us.

How do I send a shipment with Kontakt Express Services?
Call us, message us on WhatsApp or send an enquiry through the contact page. Tell us what you’re sending, where it’s coming from and where it’s going, and we’ll take you through the next steps.
What details should I have ready?
The pickup location, the destination city or PIN code, what you’re sending, its approximate weight and size, and when it will be ready. For shipments to Nepal or international destinations, a description of the contents and their approximate value also helps.
Do you offer doorstep pickup?
Yes, pickup can be arranged from your home, shop or office. Share the pickup address and a convenient time when you contact us, and we’ll confirm the arrangement.
Where do you deliver?
We send shipments to destinations across India and to Nepal, and we also offer international courier. Tell us the exact destination and we’ll confirm what’s possible.
Do you send shipments to Nepal?
Yes. Let us know the destination city or town in Nepal, what you’re sending and its approximate weight, and we’ll confirm the options and requirements for your shipment.
Do you offer same-day or next-day delivery?
Same-day and next-day options are available for urgent shipments, depending on the destination and when the shipment is ready. Contact us as early as possible and we’ll tell you what’s possible for your route.
How much will it cost?
Charges depend on the destination, the weight and size of the shipment and the service you choose. Share those details and we’ll tell you the charges before you send.
Do you work with businesses as well as individuals?
Yes. Kontakt Express Services handles shipments for both businesses and individuals. If your business sends shipments regularly, tell us what you send and how often so we can talk through the options.
Where is your office?
6/1, Burtalla Street, 1st Floor, Barabazar, Kolkata-700007. We recommend calling or messaging us before you visit.
How can I contact Kontakt Express Services?
Call +91 93302 44220, or our office on 033-46000895 and 033-2268 9808. Message us on WhatsApp at +91 93302 44220, email [email protected], or send an enquiry from the contact page.
Still have a question?
Ask us directly
The team can answer questions about your specific shipment by phone or WhatsApp.
Prefer to talk? Call +91 93302 44220 or 033-46000895